Frequently Asked Questions

EYELASH EXTENSIONS

What are they and how are they applied?

Eyelash extensions are synthetic replicas of lashes. Made with mink and silk material. They are bonded to the base of each natural lash with professional-grade latex and formaldehyde free adhesive, resulting in customized styles that range from natural to dramatic. Customization depends on the client's preference we conclude durning the consultation. We are well versed in the proper way to safely and effectively apply eyelash extensions without causing damage to natural lashes as long as you follow the proper aftercare.

How should I prepare?

Arrive with makeup-free eyes and eyelashes. If you are a new client, please arrive 10 minutes early to fill out paperwork. We recommend a 24 hour drying period following the service, please shower before the service. Avoid caffeinated drinks before the service, as they cause eyes to twitch.

How long does it take?

A service can take up to 1-2 hours, depending on the requested look. Most clients find this time relaxing to enjoy listening to music, chatting with the technician, or simply taking the time for a much needed nap.

Which service/style should I get?

Full Set or Fill service?

If you are getting started again with lashes or are a new guest to Glow you will need to choose the full set option.

A Full Set is the initial application of eyelashes and a Fill is a follow up service that is normally 3-4 weeks after the initial full set. During a fill we replace outgrown or fallen extensions.

Mini fills are for existing lash guests only. Great for when you need a little lash sprucing up but aren’t quite ready for a fill. Normally 2 weeks after an initial full set/fill. Only one mini fill allowed between regular fills. Classic, Hybrid, & Volume. The results graduate from subtle Natural to dramatic and based off of your consultation and what style your looking for, we will be able to tell you which lash style will look best on you.

How do I maintain them?

At Glow we have rules…lash rules that is.

1.) Absolutely no rubbing, picking, or pulling on the lashes.

2.) Avoid contact with water or moisture for the first 24 hours.

3.) Do not ever apply mascara to extensions or use eyelash curling instruments.

4.) Brush and cleanse lashes daily for best results.

5.) Avoid direct heat. Avoid oil-based products.

Please call us with any questions about your after-care. If you experience any reactions, please contact your doctor immediately. We will go over your aftercare routine with you before you leave us!

To keep lashes looking their best, we recommend 3-4 week fill visits. We require 30%-40% of in tact extensions to be considered for a fill. If less than 30% of extensions are in tact, you will need a full set. Technicians will assess the service needed during the consultation.

How long do they last?

There are several factors that contribute the retention of your extensions. Good after care habits and I’ll help the longevity of your lashes. On average they should last up to 3/4 weeks Your retention is also a result of your after care regimen. Other factors such as your type of skin (oily skin contributes to shorter retention), hormone levels, and season. For more information, please contact one of our team members.

Can I wear makeup with them?

It’s best to use as little as possible when it comes to using makeup with your extensions however we all know it’s fun to get all dolled up! So a few tips if your going to be using makeup. Try to not use anything water proof, this makes it easier to clean your lashes off. When using eyeliner opt for a dark shadow with and angled brush instead of liquid or pencil liners, they go on easy and come off easy. It’s best to use a makeup eraser with cleansing the lashes as well.

What if there is a follow-up issue?

Contact us right away, we always love being able to correct our mistakes and work on any constructive criticism. We always invite all dissatisfied customer back for a complimentary correction or removal. Please call or e-mail us at glowlashandbeauty@yahoo.com with any questions or concerns.

Are they safe to apply if I’m pregnant?

We've had several pregnant clients who choose to have eyelash services done before going into labor for the convenience benefits. Please note that you should always consult your doctor before placing an appointment. The service is performed while clients are laying down and can take anywhere between 30 - 120 minutes. We encourage bringing any necessary items such as body pillows to make yourself as comfortable as possible. We require every client to lie down during the service for best results.

What do you do to prevent reactions?

We offer both a sensitive and regular glue. Our products are latex and formaldehyde free. However, if you have ever had a reaction to eye makeup, creams, or any other products you have applied to or near your eyes, then you may be sensitive to the products we use. Please inform us of any previous lash extension/product reactions. We offer a free patch test using all of our products (adhesive, tint and perm solutions). We apply a small amount of product to your eye area to test for any reaction. However it’s very difficult to determine lash extension reaction as this is something that can all the sudden occur months/years into getting lash extensions.